7/24/2023 0 Comments Illuminate..onlinePlease note that for those customers wishing to place an order for delivery outside the UK, please contact us at for a quote for your entire order including the quantity required. International delivery for printed products Your log-in details will usually be sent to you within two working days of receipt of your order. The first will be your order summary, the second will contain your log-in details. Please quote a delivery address where a signature can be given during working hours.įor Digital Book Bundle orders you will receive two emails. Some deliveries may require a signature on receipt. If your order is placed online, you will receive an email once your order has been dispatched. We will endeavour to dispatch it as quickly as possible. Orders of printed products are dispatched within 2 working days of receipt of payment. We will be in contact with you if we think this is applicable to your order. *Multiple books requiring a courier to dispatch to certain remote parts of the UK may require extra postage charges. Digital Book Bundles carry no shipping charges. Our charges for postage and packaging are based on the quantity of books ordered.įor deliveries within the UK*, one book costs £3.00, two books costs £5.00, three books or more cost £7.00. Please note that all correspondence regarding payment should be sent to: This is because we are charged a significant fee by the bank to process each cheque. Please note that we can accept payment by cheque but we will levy a handling fee of £1.00 per cheque. If you wish to buy on behalf of your institution via invoice or purchase order, please email for any special ordering instructions and delivery/payment conditions. Payment via school/college purchase order If you wish to order over the phone, please have your credit/debit card details ready. Once you have placed your order online, you will receive an email confirmation of your order and payment. You will need your credit or debit card details to hand, when you start to order. Credit/debit cards are also processed securely by Stripe. Our website allows you to order in a few easy steps using the secure and respected Stripe payment service. If you wish to order on behalf of your institution via invoice or purchase order, please email for special ordering instructions and delivery/payment conditions. Place an order over the phone by calling 01235 827720 or by emailing us at / college ordering via purchase order ![]() To order an evaluation copy, please see section on Evaluation copies Please note that Digital Book Bundles do not have a shipping charge applied to them and so this is not applicable to overseas orders.įor online products (Digital Book Bundles) a valid school/college teacher email address must be supplied, in order for us to send you your login details. Our standard shipping charges are for the UK only. Only one discount code may be used per order.Ĭustomers who wish to order printed books from outside the UK should contact us at for a quote for shipping. The discount will be automatically applied to your order. If you have a promotion code simply enter the code in the ‘Promotion Code’ box at checkout and click ‘Apply Promotional Code’. ![]() ![]() You will then be asked for your contact and delivery details and be directed to a secure area to make your payment. When you have finished shopping go to your basket and click on the ‘CHECKOUT’ button. ![]() You can update the quantities of an item or remove it completely from your basket. This page will allow you to view and change your selections. You can click on ‘BASKET’ at the top of the web page to view the contents of your basket at any time. To order online, simply choose the quantity of the product you wish to buy and then click on the ‘ADD TO BASKET’ button to add the item(s) to your shopping basket.
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